Last Updated: August 28, 2026
Lynx Fleet LLC (“Lynx,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide to us.
This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our websites, submit information through our forms, communicate with us, use our services, or otherwise interact with Lynx.
For purposes of this Privacy Policy, “Lynx” may refer to services and brands operated by Lynx Fleet LLC, including customer-facing services offered through the Lynx family of brands.
1. Information We Collect
Depending on how you interact with Lynx, we may collect information including:
- Your name
- Email address
- Telephone or mobile number
- Information you voluntarily submit through website forms
- Questions, requests, and communications you send to us
- Information necessary to provide requested quotes, appointments, services, or customer support
- Communication preferences and consent records
- Website usage and technical information, such as browser type, device information, IP address, referring pages, and interactions with our websites
- Other information you voluntarily provide to us
We may also maintain records concerning when, where, and how you provided or withdrew consent to receive communications from us.
2. How We Use Your Information
We may use information we collect to:
- Respond to questions and customer inquiries
- Provide information about requested products and services
- Prepare or provide quotes
- Schedule appointments or services
- Provide customer support
- Send service, scheduling, appointment, or transactional updates
- Communicate with you through channels you have authorized
- Maintain customer and prospective customer records
- Remember relevant information you provide during your interactions with Lynx
- Improve our websites, services, communications, and customer experience
- Maintain the security and integrity of our systems
- Detect or prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
Where required, promotional or marketing communications are sent according to the permissions and communication preferences you provide.
3. SMS/Text Messaging Privacy
If you choose to opt in to SMS communications from Lynx, we may use your mobile number to send messages consistent with the consent you provided.
Messages may include responses to your inquiries, requested product or service information, quotes, scheduling or appointment communications, customer support, service updates, and other communications consistent with your request and consent.
SMS consent and mobile telephone information collected for SMS communication purposes will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
We may use service providers that perform functions necessary to deliver and operate our messaging services. Information is provided to such service providers only as reasonably necessary to perform services on our behalf and is not provided to them for their own independent marketing purposes.
Message frequency may vary. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP to an SMS message from Lynx.
For assistance with SMS messaging, reply HELP or contact us using the information provided on this website.
Opting out of SMS communications does not prevent you from communicating with Lynx through other available methods.
4. Email Communications
If you choose to receive email communications from Lynx, we may send communications consistent with the permission you provided, including customer-service communications, requested information, service updates, news, and offers where applicable.
You may unsubscribe from promotional email communications using the unsubscribe mechanism provided in those messages.
Certain non-promotional communications that are necessary to provide a requested service or complete a transaction may still be sent when appropriate.
5. Automated and AI-Assisted Communications
Lynx may use automated systems and artificial intelligence technologies to assist with customer communications, answer questions, process requests, provide information, assist with scheduling, and support other business operations.
Information you provide during these interactions may be processed by systems and service providers used to operate these capabilities.
Automated systems are intended to assist in providing Lynx services and do not change the privacy protections described in this Policy.
6. How We Disclose Information
We do not sell your personal information or SMS opt-in information.
We may disclose information when reasonably necessary to:
- Service providers that perform services on our behalf
- Technology, communications, hosting, security, analytics, and infrastructure providers
- Payment processors or other providers necessary to complete a transaction you request
- Professional advisers when reasonably necessary
- Government authorities or other parties when required by law, legal process, or a valid governmental request
- Protect the rights, safety, property, and security of Lynx, our customers, or others
- Investigate or prevent fraud, abuse, security incidents, or unlawful activity
Service providers receiving information on our behalf are not authorized by Lynx to use SMS consent information for their own marketing or promotional purposes.
7. Cookies and Website Technologies
Our websites may use cookies and similar technologies to operate website functionality, understand website usage, remember preferences, improve performance, and measure the effectiveness of our services and communications.
Some technologies may be provided by third-party service providers acting on our behalf.
Your browser or device may provide controls for limiting or disabling certain cookies. Disabling cookies may affect some website functionality.
8. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control against unauthorized access, disclosure, alteration, loss, or misuse.
No electronic transmission or storage system can be guaranteed to be completely secure, and we cannot guarantee absolute security.
9. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide requested services, maintain appropriate business and consent records, resolve disputes, enforce agreements, and satisfy applicable legal or regulatory obligations.
Retention periods may vary depending on the type of information and the purpose for which it was collected.
10. Your Choices
Depending on your interaction with Lynx, you may choose:
- Whether to opt in to SMS communications
- Whether to opt in to promotional email communications
- To opt out of SMS communications by replying STOP
- To unsubscribe from promotional emails
- To contact us regarding your communication preferences or personal information
SMS and email permissions may be managed independently. Providing information through a Lynx website does not by itself constitute consent to receive SMS marketing communications.
11. Third-Party Websites
Our websites may contain links to websites or services operated by other organizations.
Lynx is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of any third-party services you choose to use.
12. Children’s Privacy
Our general websites and communication services are not intended to knowingly collect personal information from children in violation of applicable law.
Some Lynx services may be designed for families or younger participants. Where a particular service involves minors, additional consent or information-handling requirements may apply.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technology, business practices, or legal requirements.
When we make changes, we may update the “Last Updated” date at the top of this page. Material changes may be communicated through additional methods when appropriate.
14. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your communication preferences, please contact:
Lynx Fleet LLC
Lynx™
Email: Legal@LynxAITech.com
Phone: 1-855-TXT-LYNX
Website: LynxAITech.com